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Hospital Snafu Sends Patient Info To Bank

Sensitive Data Mistakenly Sent By Fax

POSTED: 7:07 am EST February 7, 2006
UPDATED: 8:06 am EST February 7, 2006

Brigham and Women's Hospital has been mistakenly sending patients' confidential medical information to people who shouldn't be getting it, and some of that medical information is quite sensitive.

NewsCenter 5's Gail Huff reported that personal information, including records that included data about patients' sexually transmitted diseases, was being sent repeatedly to a local bank.

The hospital was faxing the records to a Boston investment bank by mistake. Despite numerous complaints, it's been going on for about six months.

The hospital is notifying nearly 30 patients, both mothers and babies, that their Social Security numbers, addresses, blood types, and even information about whether they have an STD was inadvertently sent out on an incorrect fax number.

The mix-up was admitted just days after the Boston Globe and Worcester Telegram and Gazette newspapers acknowledged accidentally releasing credit card numbers of more than 200,000 subscribers. Now, Brigham and Women's finds itself in a similar predicament.

Monday night, the hospital released a statement saying it deeply regrets mistakenly faxing patient billing information to an incorrect business fax number. "Brigham and Women's considers this a serious matter and is now conducting its own internal investigation. The hospital has identified the error and taken steps to correct the situation."

One bank manager said she called the hospital numerous times but the practice did not stop. The documents have since been shredded.


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