BOSTON -- Home Depot sent a convicted sex offender into a local woman's home to do some work.

NewsCenter 5's Sean Kelly reported Wednesday that Team 5 first learned that when customers hire Home Depot, it's really subcontractors who do the work.

"I asked for a kitchen, and I never thought I was going to get a sex offender," homeowner Niki Labrecque said.

Labrecque told Team 5 Investigates that's exactly what happened when she hired Home Depot to reface her kitchen cabinets last year.

"I thought, 'Well of course, this is a national company. These people want to hold up their reputation, and so of course they're going to be doing sufficient background checks,'" Labrecque said.

But it doesn't appear that Home Depot did much of a background check on contractor Robert Clark. The company sent Clark into Labrecque's home despite the fact he's a convicted sex offender with a lengthy criminal history, and he is not a licensed contractor.

"Does this seem outrageous to you that a big company like Home Depot could let this happen?" Kelly said.

"Absolutely," Labrecque said.

Gary White is Home Depot's vice president of home services. He came to Boston from Atlanta for an interview.

"How is it that Home Depot sent a convicted sex offender to a young woman's house?" Kelly said.

"At the time, we did not know that information. The application that was submitted had incorrect information on it. The minute that we were made aware of any issue, we immediately removed Clark from the house," White said.