The guy who pours your coffee, the gal who shampoos your hair, the tour guide who takes you around town; are they tipworthy? And if they are, how much should they receive?

Tonight, Mary Richardson tiptoes through the touchy subject, talking to etiquette experts and the people who empty the tip jars.

Plus, she discovers why one local hotel forbids the help from putting their hands out. And we'll see why one waitress is fighting her own bosses over gratuities she claims have been grabbed. Show Resources

Etiquette Expert:
Jodi Smith
Mannersmith Company
www.mannersmith.com
(781) 639-7700

James Joseph Salon
30 Newbury St./Boston
(617) 266-7222
www.jamesjosephsalon.com

Fairmont Copley Plaza Hotel
138 St. James St./Boston
(617) 267-5300

Seaport Hotel/World Trade Center
200 Seaport Blvd./Boston
www.seaporthotel.com
(617) 385-4000

Attorney Shannon Liss-Riordan
Law Firm: Pyle, Rome,Lichten, Ehrenbuerg and Liss-Riordan
(617) 367-7200

Boston Duck Tours
www.bostonducktours.com
(617) 267-DUCK (3825)

Union Bar and Grille
1357 Washington St.
Boston (South End)
(617) 423-0555

Armani Cafe
214 Newbury Street/Boston
(617) 437-0909